Useful Information
Site Re-opening date:
In line with the Welsh Government announcement, the site will be opening to owners only from 27th March 2021.
Haven have confirmed that we can accept guest arrivals from Friday 2nd April 2021 onwards to those living in Wales only
For those travelling from outside of Wales, you are able to travel to Wales and stay at Lydstep from the 12th April onwards.
We continue to take bookings in advance.
OUR CORONAVIRUS PROMISE
If Lydstep Caravan Hire are unable to honour your booking due to government guidelines or the site at Lydstep being closed due to Coronavirus, then you will be entitled to the following options:
1) reschedule your dates with the same caravan (this is dependent upon availability)
2) cancel your holiday and transfer your balance on to a credit voucher for use at a later date
3) cancel your holiday and receive a full refund
Please note that guests will only qualify for the above if we are certain that we will not be able to honour your booking due to Coronavirus. If the information available at the time from Haven and the Welsh/UK Government does not clearly make it impossible for your booking to go ahead, then the above will not apply.
Site Facilities:
The offer for facilities will be restricted due to the need to comply with Government policies on social distancing and new cleaning protocols. To gain access to facilities, guests will need to purchase a "Play Pass" from Haven directly and pre-book a time slot to use the facilities upon arrival.
Guests will be sent a Play Pass form to complete upon booking and will benefit from a pre-booked discount if supplied to Haven in advance of arrival. We cannot guarantee availability due to social distancing restrictions.
At present, the only facilities open to guests are the on-site mini market, the launderette and some outdoor activities. The clubhouse, arcade and swimming pool remain closed until further notice.
We are currently awaiting an update from the Welsh Government to confirm when further facilities will open for both owners and guests and will be in touch as soon as we have further information.
Telephone: 07791597410
Haven Reception: 01834 871871
Clubhouse: 01834 871927
Swimming Pool: 07970 662493
Marine: 07970 662493
Security: 07968 104391